Friday Vintage is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and store your personal data when you visit or make a purchase from our website fridayvintage.co.uk.

1. Information We Collect

We collect the following types of personal information when you interact with our website:

Name

Email address

Shipping and billing address

Payment details (processed securely by third-party providers like Stripe or PayPal — we do not store card details)

IP address and device/browser information (collected via cookies)

2. How We Use Your Information

We use your personal information to:

Process and fulfil your orders

Communicate with you (e.g., order updates, customer service)

Send occasional emails (only if signed up to newsletter)

Improve and optimise our website performance (e.g., analytics)

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with trusted third parties to help us operate our business, such as:

Payment processors (e.g., Stripe, PayPal)

Shipping providers

Email marketing tools (if you’ve opted in)

Squarespace Analytics and Google Analytics

All third parties are required to handle your data securely and lawfully.

4. Your Rights (Under GDPR)

You have the right to:

Access the personal data we hold about you

Request correction or deletion of your data

Withdraw consent for marketing at any time

Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled

To exercise any of these rights, contact us at:
hellofridayvintage@gmail.com

5. Cookies

Our website uses cookies to improve your browsing experience and collect analytics. By continuing to use our site, you agree to our use of cookies. You can control cookie settings through your browser preferences.

6. Data Retention

We retain your data only as long as necessary to fulfil your order, comply with legal obligations, and resolve disputes.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data rights, please contact us at:

📧 hellofridayvintage@gmail.com
📍 3 Old Eldon Square, Newcastle Upon Tyne, NE1 7JG

returns

We do not accept returns, except for in exceptional circumstances, for example damage was not noticed upon sale. Requests for returns must be made within 30 days of purchase. Due to the nature of vintage, we cannot except returns for items that have been damaged upon wear. Some of the items we have in store are antique and can be extremely fragile. Please note that vintage must be handled with care and it is not always certain how well they will wear after purchasing. Buyers purchase at their own risk.

store exchange

So long as an item is not damaged after purchase, we do offer in store credit if you find the item is not for you. Items must be exchanged for store credit within 30 days of purchase. After this time items can no longer be exchanged or returned. Store credit will be applied to a physical gift card. Store credit/exchange only applies to items bought in our physical store.

vintage disclaimer

Please remember that all items are vintage and may show signs of age or wear. We do our best to describe and photograph all flaws, but small imperfections are part of the charm and history of vintage clothing.

Feel free to contact us with any questions about sizing, condition, or fit before purchasing.